Privacy Policy

Last updated: January 2024

Introduction

keen-drift is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Business name and position
• Project-related information you provide
• Communication records between you and our team
• Website usage data and analytics

How We Collect Information

We collect personal information through:

• Direct interactions when you contact us or submit inquiries
• Our website forms and email correspondence
• Cookies and similar tracking technologies
• Third-party sources where you have consented to disclosure

Purpose of Collection

We use your personal information to:

• Respond to your inquiries and provide requested services
• Prepare proposals and quotations
• Deliver ecological consulting services
• Send administrative communications about your projects
• Improve our website and services
• Comply with legal obligations

Disclosure of Information

We may disclose your personal information to:

• Our employees and contractors who need access to perform services
• Regulatory authorities when required by law
• Professional advisers such as lawyers and accountants
• Service providers who assist with our business operations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Project-related records are retained in accordance with professional standards and regulatory requirements.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

keen-drift
Level 4, 127 Creek Street
Brisbane QLD 4000
Australia
Email: [email protected]